A really rude hotel lady | Friday, August 18, 2006 |
Today we didn’t do so much. I had Alex the babysitter come in the afternoon and I just puttered around on the computer. I did go grocery shopping as well as make some phone calls. The big thing that I did was go and check out this hotel, which is right around the block from us. I wanted to make sure it was adequate for what we needed when we get the ceilings fixed.
Well, when I got there, I told the woman my situation and after I said I had kids, she became really weird and I got the message that she didn’t want us staying there. She didn’t come out right and say “We don’t want children here” but everything I asked, she said “no”, even if it was a lie. It was very bizarre. I started getting upset and when I realized she was being discriminatory, I decided to have some fun with her. I asked what the rooms had in them and she said “it is not adequate for what you need” and I asked “does it have a microwave?” she said “yes, but that’s not enough” so I said “sure it is, that is great, does it have a fridge?” and she said “no”. And I thought that was pretty weird because on their website, they said that their rooms have “a microwave, fridge and a crockery (?), perfect for longer stays”. Then I asked for a description of the rooms and she gave me a brochure and I left. While I was walking back, I noticed that the rooms *do* have a fridge, so I went back and asked about that. She said that she needs to help customers first, and I’m sure she was just waiting for me to get tired of waiting and go away. But no, I wasn’t doing that! I patiently waited until all the hotel guests were gone then she *HAD* to help me. Then I said “hey, it says here you have a fridge” and she said “no, we don’t” so then I asked “oh, is this not correct then?” and then she said “yes, we do have a fridge, but those rooms are very expensive.” and then I said “oh, it doesn’t matter because the management is paying for it.” then she said “you should look in Neuhausen, it’s cheaper there” and I was like “money doesn’t matter to me”. Then she tried to get me to go to the other hotel down the street and I told her that they don’t even have microwaves in the rooms. I could tell she was getting really frustrated with me, then finally she said “well, it all depends on availability.” I told her the dates we wanted and she said “ha, NO!” And then some guests came in and she cast me aside again. I waited again. She said they are completely booked for Oktoberfest. Damn, I forgot about that. So then I told her, ok, well, I can change the time they work on the apartment, so let me know when you have availability and then that’s when we’ll do it. She was kind of upset at this point. Then I let her know that I’ll just book online and see what’s available. Then she said “well, if you book online now, it will be an overbooking and you can’t stay here” or something like that. I’m like, ok, whatever, I’ll just see. Then I left with, “well, whenever you have rooms free, that’s when we’ll do the construction”. Haha!
So I checked and as far as I can tell, they DON’T have any availability, but their reservation system is really hokey. It doesn’t say WHEN they are available, they will just check if they have availibility on the days the you request for. I think I’ll just have the apartment management deal with it. So our construction might be delayed, due to the fact that Oktoberfest is coming up and there is no availibility anywhere. Just hope the ceiling doesn’t fall on us!




